Spend less time fixing IT problems and more time running your business. I provide reliable, responsive managed IT support — troubleshooting, device management, user help, and day-to-day coordination — so your team stays productive and your systems stay secure. Remote support available across Canada and the United States. On-site support across the Greater Toronto Area.
I provide responsive, accountable support with transparent pricing — no hidden fees or long-term lock-in. I work independently, so I focus on your needs, not vendor margins. I take ownership of vendor relationships and bring accountability where you previously had finger-pointing. You get a single point of contact who understands your business.
Remote troubleshooting, user help, device support (Windows, Mac, iOS, Android), vendor coordination, documentation, and proactive monitoring. We can tailor it to your needs — hourly, retainer, or project-based.
Yes, I am available for on-site support across the GTA and surrounding areas for network setup, hardware troubleshooting, or hands-on infrastructure work. Remote support is available across Canada and the United States.
We can discuss after-hours on-call availability as part of your support package. Most small businesses are fine with 9-6 coverage with escalation procedures for true emergencies.
Managed support typically gets same-day response, with most issues resolved within 24 hours. True emergencies (server down, data loss risk) get immediate attention.